WhatsApp reminders and automation

Your salon stays in touch, automatically

Werzio sends booking confirmations, 24-hour reminders, post-visit follow-ups, and low-stock alerts via WhatsApp — all triggered automatically so your team handles zero manual messages.

Werzio OS
WhatsApp AutomationGlow Studio
Live
Booking confirmationJust now

Hi Sana, your Hair Color appointment at Glow Studio is confirmed for Wed 28 May at 2:00 PM. See you soon! 💜

24hr reminderScheduled

Hi Fatima, reminder: your Hydra Facial is tomorrow at 11:30 AM at Glow Studio. Reply C to confirm or R to reschedule.

Follow-upAfter visit

Hi Maria, thank you for visiting Glow Studio! We hope you loved your Bridal Trial. We would love to see you again 💜

3 automations active
Booking confirmation

Confirm every appointment the moment it is booked

As soon as a booking is created — by staff or via online booking — Werzio queues a WhatsApp confirmation with the client name, service, date, time, and salon name. No manual step needed.

Glow Studio · Booking confirmation
Hi Sana, your Hair Color appointment at Glow Studio is confirmed for Wed 28 May at 2:00 PM. We look forward to seeing you! 💜
Sent automatically when appointment is booked
Appointment reminders

Send reminders 24 hours before, automatically

Werzio's scheduler runs every 60 seconds and sends each client a WhatsApp reminder within your configured window (default 24 hours). Only appointments with booked or confirmed status receive reminders — cancelled and completed ones are skipped.

Reminder timing
24 hours before
Default reminder window — configurable in settings
Message preview
Hi {name}, reminder: your {service} is tomorrow at {time} at {salon_name}. Reply C to confirm or R to reschedule.
Post-visit follow-up

Follow up after every completed appointment

Mark an appointment as completed and Werzio queues a personalised follow-up message. It thanks the client by name, mentions the service, and keeps your salon top-of-mind for the next visit — all without lifting a finger.

Glow Studio · Post-visit follow-up
Hi Maria, thank you for visiting Glow Studio! We hope you loved your Bridal Trial. We would love to see you again soon 💜
⭐⭐⭐⭐⭐ How was your experience?
Sent automatically when appointment is marked completed
Custom templates

Edit every message template with live variable chips

Open the template editor and write messages exactly how you want them. Click {{name}}, {{service}}, {{date}}, {{time}}, or {{salon_name}} chips to insert variables. Preview with real client data before saving.

REMINDER TEMPLATE
Hi {{name}}, reminder: your {{service}} is on {{date}} at {{time}}.
{{name}}{{service}}{{date}}{{time}}{{salon_name}}
Templates availableConfirmation, Reminder, Follow-up, Low Stock
Low stock alerts

Get a WhatsApp alert when products run low

When any product drops to or below its minimum stock level, Werzio sends a single daily low-stock alert directly to the salon owner's WhatsApp — listing every item and quantity left. No checking required.

Glow Studio · Low stock alert
⚠️ Low Stock Alert from Glow Studio: 2 item(s) running low — Loreal Hair Color (2 left), Skin Serum SPF50 (1 left). Please restock soon.
Sent to salon owner phone once per day
Triggered when stock falls below minimum level
Message history

Track every message sent with full delivery history

Every confirmation, reminder, follow-up, and alert is logged with client name, phone, message type, timestamp, and send status. Filter by type, check success rate, and spot failed messages at a glance from the dashboard.

Message history96% success rate
Sana NawazToday 2:14 PM
Confirmation
Fatima AliToday 10:00 AM
Reminder
Maria KhanYesterday 6:30 PM
Follow-up
Aena MalikYesterday 9:00 AM
Reminder
Manual sends

Send on-demand messages to any client from the dashboard

Select a client, choose a message type, fill in the service and time, and send directly via the WhatsApp Business API — or open WhatsApp Web for personal account sending. Useful for follow-ups, custom promotions, and rescheduling.

FK
Fatima Khan+92 300 1234567
Message typeReminder
ServiceHydra Facial
DateSat 31 May
Time3:00 PM
Available on Werzio Pro and Premium

Let WhatsApp work for your salon 24/7

Booking confirmationsSent the moment a booking is created — no manual step from your team.
24-hour remindersConfigurable reminder window keeps no-show rates low without any effort.
Follow-up on completeThank clients and invite them back automatically after every visit.
Full message logEvery message tracked with client, type, timestamp, and delivery status.